Terms & Conditions
Welcome to ALANGKRITAA. These Terms & Conditions govern your access to and use of https://alangkritaa.in/ and purchases made through our website.
ALANGKRITAA operates under the trade name Easy U Enterprise, owned by Pritam Biswas. By accessing our website or placing an order, you agree to these Terms & Conditions.
1. Use of the Website
You agree to use our website for lawful purposes and to provide accurate information when placing orders or contacting our team.
You must not misuse the website, interfere with its operation, or attempt to access its systems through unauthorised means.
2. Products and Product Information
ALANGKRITAA offers jewellery, including earrings, studs, pendants, tanmaniya, necklaces, and jewellery sets.
We make reasonable efforts to display product descriptions, images, and other details accurately. Product appearance may vary slightly because of photography, lighting, or screen settings.
Customers should review product details, available options, price, and applicable return conditions before placing an order.
3. Pricing, Discounts and Taxes
Product prices are displayed on the relevant product pages. Applicable taxes, shipping charges, discounts, and other mandatory costs will be disclosed before the customer completes the purchase.
Customers should review the final payable amount at checkout before confirming an order.
Promotional offers are subject to the terms displayed with the relevant offer. Discount claims, original prices, coupon conditions, minimum order values, eligible products, and exclusions must accurately reflect the applicable promotion.
4. Orders and Payments
Customers are responsible for providing accurate contact, billing, and delivery information when placing an order.
Orders are subject to product availability and successful completion of the applicable payment process. Customers should review their order summary before submitting payment.
5. Shipping and Delivery
Our expected delivery timeline is 3–6 days. Products available in inventory are generally processed and dispatched within 2 business days of order placement.
Delivery timelines may vary depending on the destination, courier service, product availability, and other logistical circumstances.
Applicable shipping charges are displayed at checkout before the purchase is completed.
6. Returns, Refunds and Cancellations
Eligible return requests must be submitted within 5 calendar days from the date of delivery. Returns and exchanges are available only for products identified as eligible on their respective product pages.
Refunds for approved requests will be processed within 7 days after the returned product has been received or collected, reviewed, and the refund approved.
No restocking fee applies to eligible returns. Return shipping, pickup, and exchange charges are governed by the Return, Refund & Cancellation Policy and will be communicated before the return or exchange is confirmed.
Customers who wish to cancel an order should contact customer support before the order is shipped.
7. Intellectual Property
Website content, including text, graphics, logos, product images, and other materials, may be protected by applicable intellectual property laws. Such content may not be reproduced or commercially used without appropriate authorisation, except where permitted by law.
8. Website Availability
We aim to keep the website available and functional. However, temporary interruptions may occur due to maintenance, technical issues, or circumstances beyond our reasonable control.
9. Limitation of Liability
To the extent permitted by applicable law, ALANGKRITAA shall not be responsible for indirect or consequential losses arising from the use of the website or delays caused by circumstances beyond our reasonable control.
Nothing in these Terms & Conditions excludes or limits any rights or protections that cannot lawfully be excluded or limited under applicable law.
10. Governing Law and Dispute Resolution
These Terms & Conditions are governed by the applicable laws of India.
If you have a concern regarding an order, product, payment, or service, please contact our customer support team so that we can review the matter.
If a dispute cannot be resolved directly, it may be addressed through the appropriate legal or consumer-dispute process under applicable Indian law. Nothing in this section limits a customer's statutory rights or available consumer-protection remedies.
11. Changes to These Terms
We may update these Terms & Conditions when necessary. Updated terms will be published on this page.
12. Contact Information
For questions about these Terms & Conditions, products, or orders, contact:
Brand Name: ALANGKRITAA
Legal Business Name: Pritam Biswas
Trade Name: Easy U Enterprise
Email: support@alangkritaa.in
Phone: +91 9475944676
WhatsApp: +91 9475944676
Business Address: N0192, Taparchar, Opposite New Light Club, Basirhat, North 24 Parganas, West Bengal – 743412, India