Privacy Policy
Brand Name: ALANGKRITAA
Legal Business Name: Pritam Biswas
Trade Name: Easy U Enterprise
ALANGKRITAA respects your privacy and aims to handle personal information responsibly. This Privacy Policy explains how information may be collected, used, and shared when you visit https://alangkritaa.in/ or place an order through our website.
1. Information We Collect
Depending on how you use our website, we may collect the following information:
- Contact Information: Name, email address, phone number, billing address, and delivery address.
- Order Information: Products purchased, order details, delivery information, and transaction status.
- Customer Support Information: Information you provide when contacting us about products, orders, returns, refunds, or other enquiries.
- Technical Information: IP address, browser or device information, and website usage information.
- Cookie Information: Data collected through cookies or similar technologies used to support website functionality and understand visitor activity.
2. How We Use Your Information
We may use your information to:
- Process and fulfil orders.
- Arrange shipping and delivery.
- Send order confirmations and relevant updates.
- Respond to customer enquiries.
- Manage returns, refunds, exchanges, and cancellations.
- Maintain business and transaction records.
- Improve our website and shopping experience.
- Communicate relevant offers where permitted.
- Comply with applicable legal requirements.
3. Sharing of Information
We may share necessary information with service providers involved in fulfilling orders or operating our website. These may include courier companies, payment service providers, and vendors supporting order processing.
We may also disclose information when required by law or in response to a lawful request from an authorised authority.
4. Payment Information
Payments made through our website may be processed by third-party payment service providers. Payment information handled by those providers is subject to their applicable terms and privacy practices.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the shopping experience.
You may manage cookies through your browser settings. Restricting certain cookies may affect some website features.
6. Data Security
We take reasonable measures to protect personal information against unauthorised access, loss, misuse, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfil orders, provide customer support, maintain business records, resolve disputes, and comply with applicable legal requirements.
8. Your Privacy Rights
Subject to applicable law, you may contact us to request access to or correction of your personal information. Certain records may need to be retained to meet legal or legitimate business-record requirements.
9. Third-Party Websites
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies. We encourage customers to review those policies before sharing information with third parties.
10. Contact Us
For questions about this Privacy Policy or the handling of your personal information, contact:
Brand Name: ALANGKRITAA
Trade Name: Easy U Enterprise
Email: support@alangkritaa.in
Phone: +91 9475944676
WhatsApp: +91 9475944676
Business Address: N0192, Taparchar, Opposite New Light Club, Basirhat, North 24 Parganas, West Bengal – 743412, India